Murwillumbah Dental Practice
This Privacy Policy document contains the legal framework governing how Murwillumbah Dental Practice collects, uses, maintains, and discloses information collected from patients and website users.
Murwillumbah Dental Practice ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our practice or use our services.
In the course of providing dental services, we may collect and process the following categories of personal information:
Name, date of birth, address, phone number, email address, and emergency contact details
Dental history, medical conditions, treatment records, X-rays, photographs, and clinical notes
Payment details, billing information, insurance details, and treatment cost records
Any other information provided during consultations, treatment planning, or correspondence
We use your personal information for legitimate business purposes, including:
We maintain strict confidentiality of your personal information and only disclose it in the following circumstances:
To other healthcare providers involved in your care, including specialists, dental laboratories, and healthcare facilities for treatment purposes.
To health funds, insurance providers, or government agencies when required by law or for legitimate insurance claim processing.
To trusted third-party service providers who assist us with IT services, administrative functions, or practice management, under strict confidentiality agreements.
We will always obtain your explicit consent before disclosing your information, except where disclosure is required or permitted by law.
We implement comprehensive security measures including encrypted storage systems, secure access controls, regular security audits, and staff training to protect your personal information from unauthorized access, loss, or misuse.
You have the right to request access to, correction of, or deletion of your personal information. Contact us directly to exercise these rights or to obtain a copy of your records.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date clearly displayed.
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Murwillumbah Dental Practice
Our team is here to address any concerns about how we protect and handle your personal information. We believe in transparency and open communication.