Frequently Asked Questions

We offer a comprehensive range of dental services including general dentistry (check-ups, cleanings, fillings), cosmetic dentistry (veneers, teeth whitening, CEREC restorations), orthodontics (Invisalign, SmileExpress, Fastbraces), restorative dentistry (crowns, bridges, implants), children's dentistry, and advanced treatments like laser dentistry and IV sedation. Our goal is to provide complete oral healthcare for the whole family.

You can book an appointment by calling us at (02) 6672 1068 or visiting our contact page to fill out our online booking form. Our friendly reception team will help you find a convenient appointment time that suits your schedule. We also accommodate emergency appointments when necessary and can often see urgent cases the same day.

Yes, we accept most major health insurance plans and are preferred providers for many funds. We also offer several flexible payment options including Zip Pay, Afterpay, NDP by Humm, DentiCare, and other financing solutions to make dental care affordable and accessible. Our team can help you understand your insurance coverage and payment options during your visit.

Your first visit includes a comprehensive dental examination, discussion of your medical and dental history, and assessment of your current oral health. We may take digital X-rays if necessary and perform a professional cleaning if appropriate. Our team will explain any findings, discuss treatment options if needed, and create a personalized care plan tailored to your needs. We'll also answer all your questions and ensure you feel comfortable throughout the process.

Yes, we understand that dental emergencies can happen at any time. We provide emergency dental care for urgent situations such as severe tooth pain, dental trauma, broken teeth, or lost fillings/crowns. If you have a dental emergency, please call our office immediately at (02) 6672 1068, and we'll do our best to accommodate you as soon as possible to address your urgent dental needs.

We recommend visiting every 6 months for routine check-ups and professional cleanings. This allows us to catch any potential issues early, maintain your oral health, and keep your teeth and gums in optimal condition. Some patients with specific conditions may benefit from more frequent visits, which we'll discuss during your consultation based on your individual needs and risk factors.

We offer several orthodontic solutions including Invisalign (clear, removable aligners), SmileExpress (fast treatment for minor corrections), and Fastbraces (quicker treatment than traditional braces). The best option depends on your specific needs, lifestyle, treatment timeline, and budget. During your consultation, we'll assess your case, discuss your goals, and recommend which treatment would be most effective for achieving your desired results.

We prioritize your comfort and use modern techniques to minimize discomfort during all procedures. We offer various pain management options including topical anesthetics, local anesthesia, and IV sedation for anxious patients or complex procedures. Our gentle approach and advanced equipment help ensure you have a comfortable experience. Most patients find our treatments much more comfortable than they expected.

Yes, we provide specialized children's dentistry services and create a fun, comfortable environment for young patients. We recommend children have their first dental visit by age 1 or within 6 months of their first tooth appearing. Early visits help establish good oral health habits, allow us to monitor development, and help children become comfortable with dental care. Our child-friendly approach makes dental visits a positive experience.

We combine modern technology with compassionate care to provide exceptional dental experiences. Our practice features the latest equipment including CEREC same-day restorations, laser dentistry, and digital imaging. We focus on preventive care, patient education, and creating a comfortable, stress-free environment. Our experienced team takes time to listen to your concerns and develop personalized treatment plans that fit your needs and budget.